Tv Parts

Frequently Asked Questions

Common Questions.

Q: Do you have a catalog?

A: We don't have a catalog. Since our inventory changes rapidly, it's easier for us to stay up-to-date if we display our inventory online.

 

Q: Do I need a customer account to make a purchase?

A: Yes. At this moment we are not offer checkout as a guest. If you do plan on ordering TV parts from us, we suggest that you create an account! All of your information is secure and safe. We'll never give your contact information to third parties. For added security, we DO NOT keep your financial information on file.

 

Q: How can I set-up a customer account?

A: Click "Register" at the top left of any page to set-up your account. You can also call us and our Customer Service Representatives will help you set-up your account. All of your information is secure and safe.

 

Q: Do you price match other replacement parts distributors?

A: Yes! We will match any in-stock, distributor price. If you see a lower price online, call or email us. Show us the link to our competitor’s page with their pricing, and if they have the part is in-stock, we’ll match their price! Any other discounts and promotions will not be added/applied to Price Match quotes. While we offer customer discounts to frequent buyers, we don't match competitors' customer discounts.

 

Q: Do you price match eBay sellers?

A: Yes! We will match eBay product distributor prices (only for products sold by companies). We review these on a case-by-case basis. Show us a link to their product’s pricing, and we’ll work with you to determine a best price for our products.

 

Q: How do I update my customer information?

A: Click “Login” at the top left of any page to login to your account. After login into your account from there, you will be able to edit all of your customer information.

 

Q: What if I forgot my password?

A: Click “Login” at the top left of any page and then click on “Forgot your password?” Also you can call or email us and we'll help you reset your password.

 

Q: Can I cancel my order after it's placed?

A: Yes! Order cancelation is allowed only if the product is still in our warehouse at the movement of cancelation. In case that product was already pickup by carrier or shipped the customer must wait to receive it and contact us to return the product back as a regular order (Your refund/credit may be subject to a Restocking Fee see store policy for more details)

 

Q: How can I view the status of my order?
A: Click “Login” at the top left of any page to login to your account. After login into your account, Order History from there, you will be able to see all of your orders and the status. We will send you an email with the tracking number when the order is shipped.


 

Search for a TV Part.

Q: How do I search for a TV part?

A: We always recommend searching by TV part number. Searches by board number, PBC code or just by model number do not work and not guarantee compatibility. If you don't know how to find your part number, please contact us and we'll be glad to help you. You can also find the brand of the TV and filter by your TV model number and navigate to your specific part.

 

Q: What if the part I want is out of stock?

A: Sometimes we might have the part you are looking for in stock but is not yet listed on our site. Please contact us via email, chat or phone, and we will gladly help you find the part.

 

Q: What if I'm not sure which part I need?

A: Contact us, Call us, Email us or Live Chat with us. We’re happy to help you figure it out.

 

 

Shipping.

Q: Do you ship orders the same day?

A: Yes, we will ship any orders with in-stock products the same day before 2:00 pm EST (Monday - Friday). Any order placed after 2:00 pm EST will be shipped promptly the next business day (Monday - Friday).

 

Q: When will you ship my order and when will I receive it?

A: Any order between 12:00 am to 2:00 pm EST (Monday - Friday), will be shipped same day. All purchases made after 3:00 pm EST will be shipped the next business day. We do not ship Saturdays, Sundays and holidays. Unless you upgrade your shipping method, orders in the US usually arrive at your doorstep in 1-5 business days (depending on how close you live to us -- we're in Miami, Florida “The Sunshine State”).

 

Q: When will I receive tracking information for my order?

A: As soon as your order is inspected, packed and ready to ship, we will email you your tracking information. Please contact us immediately if you don't receive this information within one business day.

 

Q: Can you ship internationally?

A: Yes, We ship our products internationally (some countries have restrictions). If your country is not listed in the shipping list please contact us for shipping cost. We cannot ship to P.O. boxes at this time.

 

Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order.

 

Q: How do you calculate shipping cost? 

A: The shipping charges depend on item weight, expedited delivery, confirmation/tracking number, packaging materials and services as well as handling charges. We can combine shipping and send items in the same package but the shipping cost is calculated by each item not by package.

 

Payment.

Q: What forms of payment do you accept?

A: We accept American Express, Visa, MasterCard, Discover, PayPal, and credit card "MYSHOPTV gift certificates."

 

Q: Do you accept cash payments?

A: We accept cash payment only for local customers and store pick up orders.

 

Q: Is it safe to use my credit card or debit card on your site?

A: Yes. We use Secure Sockets Layer (SSL) technology to ensure the privacy and security of your information. We are a verified PayPal Pro merchant.

 

Q: What do you do with my payment information?

A: We value the security of your payment information, so we never keep it on file (it's stored through a secure third-party payment gateway if you save it). For billing and management, you will be able to view the type of credit card used and the last four digits of the card. We, can not access your payment information at any time.

 

Q: Can I see the total amount before submit the order?

A: Yes! All payment is required at the moment of order but you will see the total amount before submit your order on the checkout section.

 

Q: Do you accept offers?

A: Yes! We accept offer in some items. We work hard every day to keep our prices low and all our prices could be negotiated (restrictions apply).

 

Q: Do I have to pay Sales Tax?

A: Only Florida customers have to pay sale tax (7%). Florida’s businesses with resale tax certificate have to submit the annual tax certificate (current year).

 

About Our Inventory.

Q: What kind of inventory do you have?

The majority of our inventory is TV replacement parts, but we also carry refurbished TVs, universal TV stands, TV remotes, electronic components, electronic tools and various other electronics accessories.

 

Q: Where do you get your TV parts?

A: The majority of our TV parts come from new and used TVs with broken screen. We also have from manufacture certain TV parts to meet demand.

 

Q: Are your parts new or used?

A: Both! We have new TV parts removed from new TVs (never used) and some new TV parts bought directly from manufactures. Also we have used TV parts removed from used/working TVs with broken screen. However we sell all the TV parts as used.

 

Q: Do you inspect your parts?

A: Yes! We test electronically each TV parts when they are inside of the TV (in live and energized). Each part also is inspected visually before to be stocked and shipped. From the parts arrive to our warehouse to shipping; all of our parts go through a three-point inspection. Our defective part return rate is around 5% (not too bad for our industry) and we work hard to drop it.

 

Q: Do you sell replacement TV screens or panels?

A: Sorry! We don't carry any replacement TV panels or screens. Replacement TV panels and screens are usually quite expensive for customers and tough to stock for us. Unfortunately, you should expect to spend about 85% of the cost of your TV on a replacement panel.


free tv part tech support

Free Technical Support.

We provide help, information and technical support for all our customers to help them fix any TV. It doesn’t matter if you are technician or not if you have a question just let us know. “If we can help you, we will do”

huge collection of tv parts

TV parts at the best online price.

We offer the best price for TV parts and components. If you see a TV part with a better price online, we will match it and discount the item price up to 50%.

tv parts

Buy the TV part you need with confidence

We offer 30 days warranty with no restocking fee. If for any reason the TV part or board does not work we have an easy return/refund policy "The item works or your money back".

How to Choose the right TV parts and components for a TV

 

A TV part is a module that contain many electronics components interconnected to permit that a TV works correctly.


To determine which TV parts need replacing, you first need to know what type of television you own, and then you need to diagnose the problem. Knowing the type of television and having an idea of how it functions gives you some insight into what the problem is likely to be, which part is probably affected, and where that part is located inside of the TV. If you are not an experienced electronic technician, you may wish to seek the services of a professional or contact us directly. Getting the wrong TV part may make the TV set’s technical problem considerably worse, or you can waste money purchasing TV parts and components that do not actually need replacing. An electronic technician should be able to quickly identify the problem and advise you about which replacement parts you need to purchase to bring the set back into good working order.


After the problem has been identified and the parts that need to be replaced have been located, you must find the part number on this part set. It is important that you purchase the correct TV part for your TV, as purchasing incompatible TV parts is a waste of time and money and can potentially ruin the whole television set. So it is critical that you have the correct part number of the defective part that you want to replace.


Then you have to look for the correct replacement part for the TV using only the part number of your defective board as key. Important never use the TV model number to find a replacement part because TV sets with same model number can use different part set inside. 


TV parts may have many numbers on it like serial, board, chassis, PCB and part number. You only have to focus to identify the part number because each TV part has a unique part number. If you do not know or can’t find the part number, you have to contact the supply or certify technician for help. Most of the time the part number is in a white label sticker in the part.


When purchasing replacement TV parts, the part number should be identical to the original. This almost always holds true when buying branded parts. However, when buying generic components, this may not always be the case. With third-party suppliers, many components are used in multiple television models but still only have a single part number. In this case, you should check with the supplier, the manufacturer, or a qualified electronic technician to ensure that you select the right part.


Even when part numbers match, you should double-check by comparing the defective part on your TV against the new one that you want to buy, making sure their size, shape, and connection points are all identical just in case the part has been stamped incorrectly or in case the model numbers have changed or revised since your television was produced. For secondhand parts, you should make sure that all parts look identical to the original and are in good condition, with no bent, damaged or missing connections.


It is possible to buy TV parts that are the same brand as your television set, or the same brand as the original part. Because they are branded, each part only works with a select number of television models. As such, they should be comparatively easy to find based on their part numbers. For older TV models, it may not be possible to find brand-new replacement parts, and if a branded part is required, it is often obtained secondhand from a discarded television set that has been stripped.


Branded TV parts are generally more expensive than third-party TV parts, although many high-end third-party TV parts are just as reliable as branded ones. When sourcing a branded or generic TV part, you can obtain advice from the manufacturer to make sure you select the right TV part.


Selecting the right television parts or components to repair your TV set can be challenging; but the most important things to know are which type of television you own, identify the defective part and locate the part number of it.